Digital Delivery Policy

1. Nature of Our Digital Products

All products and services sold by AlHuda Education Ltd are delivered digitally. This includes course materials (videos, PDFs, study guides, assessments), course access portals, and digital certificates. No physical goods are shipped or posted.

2. Delivery Method & Timeline

Upon successful payment confirmation, all course materials are delivered via email to the address provided at checkout. Delivery is typically instant but may take up to 30 minutes in exceptional circumstances.

Your delivery email will contain:

• A purchase confirmation receipt with your order reference number.
• Your secure course access credentials or login link.
• Links to downloadable resource files (PDFs, guides, etc.).
• Instructions for accessing and navigating your course portal.

3. Access Availability

All course content is hosted on our secure platform and is accessible 24 hours a day, 7 days a week. You can access your materials from any modern web browser on desktop, laptop, tablet, or mobile device. An internet connection is required.

Downloadable resources (PDFs and guides) may be saved offline for personal study.

4. Lifetime Access

All course purchases include lifetime access for the original purchaser. This means you may revisit content, re-watch videos, and re-download materials at any time without additional charges. Lifetime access is subject to our platform remaining operational and your account remaining in good standing.

5. Digital Certificate Issuance

Upon successful completion of all course modules and assessments, a digital certificate of completion is issued electronically. Certificates include:

• Your full name as registered on the platform.
• Course title and completion date.
• A unique verification ID linked to AlHuda Education Ltd (Company No. 17303499).
• Downloadable as a high-resolution PDF.

6. Technical Issues & Non-Delivery

If you do not receive your access email within 30 minutes of purchase, please:

• Check your spam or junk folder.
• Ensure the email address provided at checkout is correct.
• Contact us at info@alhudaeducationltd.com with your transaction reference.

We will resolve all verified delivery failures within 2 business hours during working hours.